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Delivery

The delivery charge is up to £3.99, any order over £50 (excluding delivery charge) will qualify for free shipping. 

We aim to deliver all mainland UK orders within 5 working days.

Returns/ Cancellations

We want you to feel confident that you made the right choice in your purchase. That’s why Trendy Tots Limited offers a 14-day returns period. We will accept any item for a full refund provided that –

- Your item is complete and in an 'as new' saleable condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging)

- Any use of the product is relative to examining it, and ensuring it suits your needs. We can’t accept items that have evidence of use, such as dirt, scuffs or marks. Trendy Tots Limited does not sell products on a trial basis.

- It is returned with the original box, packing and any accessories you received with it.

- You have proof of purchase

- You also return any free gifts which came with the product, which also must be in their original packaging and in a saleable condition                 

We may accept returns within the Returns Period that do not fully comply with the above requirement, but we reserve the right to deduct monies from refunds where goods show signs of unreasonable use leading to diminished value.

Please Note: We cannot refund any items that have been specially ordered to your individual specification or personalised.

If you exercise your right to cancel your order after the goods have been dispatched, you will be responsible for returning the goods to Trendy Tots Limited at your own risk and cost. This excludes items that have been specially ordered to your individual specification or personalised.

Any Faulty or defective products must be brought to our attention within 48 hours of receipt.

This does not affect your Statutory Rights

                       

 

 

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